Delivery Information

Last updated: 1 October 2026

Everything you need to know about how and when your Talo order reaches you.

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Delivery Charges

  • Free standard delivery on orders Rs 1,500+, anywhere in Nepal.
  • Orders under Rs 1,500: Rs 100 in Kathmandu Valley.
  • Orders under Rs 1,500: Rs 145 across the rest of Nepal.

You'll see your delivery cost at checkout before you pay.

Delivery Times

We deliver all over Nepal. Most orders arrive within 4 working days.

Saturday isn't a working day, so we don't deliver on Saturdays. Public holidays, strikes, bad weather or road closures can cause delays. If your order is delayed, we'll contact you.

Payment Options

  • Cash on Delivery: available in Kathmandu Valley only. Have the exact amount ready.
  • eSewa and Khalti: available for orders anywhere in Nepal.

Orders outside Kathmandu Valley must be paid online with eSewa or Khalti.

Your Delivery Details

Enter your correct full name, phone number and address, with a nearby landmark if you can. We'll use your phone number to contact you about your delivery.

If the details are wrong or incomplete, we may not be able to deliver your order. If the address changes after you order, the delivery charge may also change.

Receiving Your Order

Check your package when it arrives. If an item is wrong or damaged, contact us within 1 day of delivery. See our Returns & Refund Policy.

You can see your order status any time in Orders.

Questions